my tax dollars at work.

[rmd]

To: feedback@rmv.state.ma.us
Subject: feedback on my duplicate registration request
From: (me)

Today I submitted a request for a duplicate registration on the RMV web site, and the email I got confirming this was somewhat incomprehensible.

Here's the text of the email:
---------------------
From: "feedback@rmv.state.ma.us" <feedback@rmv.state.ma.us>
Subject: Transaction ID : xxxxxxx

you print and carry tr new registration certificate, unless of this e-mail shall be deemed a receipt for the feed copy questions, please contact the Telephone Center at 617-351-4500 from 9:00am to 5:00pm, Monday - Friday, except holidays.
We welcome your feedback!
Please e-mail us at feedback@rmv.state.ma.us
Thank you for using www.massrmv.com.
---------------------

I'm trying to figure out what "you print and carry tr new registration certificate, unless of this email shall be deemed a receipt for the feed copy question" actually means. Most of the words are English (except "tr"), but I have no idea what they're supposed to mean in that order.

Please advise.

Regards,
(signature)

Comments

[kathrynt.livejournal.com]

A bunch of sentences got chopped off and re-munged.

You print and carry tr(something)
new registration certificate, unless (something)
(receipt?) of this email shall be deemed a receipt for the fee (something)
(something)d copy

If you have questions, please contact etc.

[rmd.livejournal.com]

apparently, it means "you may print out a copy of the receipt and that will serve as a temporary registration. this email will serve as a receipt."

i'm unclear what the "unless" was doing in that sentence.

ENGLISH, MOTHERFUCKER, DO YOU SPEAK IT??

[firni.livejournal.com]

Didn't they tell you? Those functions got outsourced to India.

[bikergeek.livejournal.com]

I've renewed registrations over the internet and had no problems. I wonder if your confirmation email got munged somehow.